TUTORIALS & RESOURCES

We have found these helpful tutorials and resources to help you with your HVAC equipment.
​If you have further questions or need assistance, please call us.

F45/F60 Fireplace Remote

Continental/Napoleon Fireplace Remotes consist of a handheld transmitter and a receiver that sits inside the unit.  Batteries will need changed regularly and the two will need to be sychronized.  Click the links below for tutorials for more information.

Run your fireplace during a power outage

Lighting your pilot on a Napoleon/Continental Fireplace

Did you shut the pilot off on your fireplace for the summer or has it gone out and you need to relight it?  Watch this video for step by step instructions to relight the pilot.

Reset/Reboot your furnace

If you're having issues with your gas/propane furnace, before calling us for help, try to reset the furnace. 
​Similar to a reboot of a computer it can help to clear issues or show fault codes to help diagnose further issues.
Will your fireplace run when the power is out?
Yes - it will with the battery pack inside the unit.
Click to watch this video for instructions to install batteries to allow your fireplace to function without power.  Don't forget to remove the batteries so that they will still be good for the next time you use it and won't corrode the battery pack.
Note:  The fan requires electricity to run and circulate the air, therefore the battery pack won't run this feature.