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Satisfaction Survey
Customer Survey - We'd like your feedback!
Whether it was an install, maintenance, service or phone call, or visit to our showroom or our website, we'd like to hear your comments, questions or concerns.
Air-Tech Mechancial is proud to serve you and appreciates all interaction with our customers.
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Name
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First
Last
Email
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Work/Cell Phone Number
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Home Phone Number
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Date of Service or Invoice Number
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Service Address
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City
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Postal Code
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Mailing Address if different than above
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City
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Postal Code
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Did our technician arrive when expected?
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Yes
No
Service was postponed or rescheduled by ATM
How well did our technician explain the system, service or costs involved?
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Poorly
Satisfactory
Good
Excellent
Exceeded Expectations
How well did our technician clean up the work area?
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Poorly
Satisfactory
Good
Excellent
Exceeded Expectations
How would you rate our overall performance?
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Poor
Satisfactory
Good
Excellent
Exceeded Expectations
Was the job completed to your satisfaction?
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Unsatisfied
Satisfactory
Good
Excellent
Exceeded Expectations
Was our technician courteous and did they treat your home with respect?
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Unsatisfied
Satisfactory
Good
Excellent
Exceeded Expectations
Was our office staff helpful and courteous?
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Poor
Satisfactory
Helpful and courteous
Very helpful and courteous
What is the chance you would recommend Air-Tech Mechanical?
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Will definitely recommend
Would consider recommending
Would not recommend
Is there any question or unresolved issue you have where you would like us to contact you?
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No
Yes
Do you have any comments, concerns or suggestions regarding your experience with Air-Tech Mechanical?
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How did you hear about us?
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Internet/Search Engine
Coupon Mailer
Radio Ad
Magazine Ad
Newspaper Ad
Vehicle Signage
Job site signage
Yellow Pages
Referred by friend
Word of Mouth
Website
Facebook
Other
Please note - by sending us the above information, you are authorizing Air-Tech Mechanical to contact and keep you informed on up to date HVAC information. If you wish, you will be able to withdraw your consent at any time by "Unsubscribing" which is always available on our newsletters.
Thank you for taking the time to help us improve your experience!
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